On behalf of Oman Air SATS management, we wish all our female colleagues a Happy Omani Women’s Day! We would like to extend our heartfelt appreciation and gratitude to them, for all the efforts and contributions made to the Company. Despite the challenging working environment, they have never backed down and continue to perservere, and … Continue reading Omani Women’s Day →

We are proud to announce the official launch of the new Oman Air SATS uniform today! Through the new uniform, we aim to inject a fresh look with vibrant colors that demonstrate the energy and passion of our staff. The colors used reflect the close partnership between the two shareholders (Oman Air and SATS), both … Continue reading Launch of new uniform →

The Company conducted its first round of presentation of Cargo Management System (CMS), the upcoming new cargo handling system, to the industry. Many of the key stakeholders attended the presentation, and Chief Operating Officer Mr. Henry Christopher briefed the attendees of the new features and benefits of CMS. A second round of briefing will be … Continue reading Cargo Management System presentation to industry →

The Company has successfully launched its queue system for the Import Cashier counters. The queue system allows for better transparency to the customers who are waiting to be served by the Import cashiers. In addition, with the implementation of the system, the Company can better track and ensure that its service timings are up to … Continue reading Queue System Launch →

As a follow up to the Customer Service training held in October 2016, the Company is pleased to announce the launch of its Brand Promise, WOW! Service. The essence of the Brand Promise is an affirmation to the Company’s commitment and endeavor to provide services that exceed the customers’ expectations. The Company’s Service Promise